What Is The Return Policy?

If you are not happy with any of our products for any reason, we will gladly accept your non-final-sale items in their original, tagged condition, within 30 days of your delivery date for a refund or exchange. Need more time to return your order? Reach out to our team of dedicated Stylists at contactus@spanx.com, we are here to help! Refunds or exchanges will be processed once the inspection is complete at our warehouse. Please allow 5–7 business days after we receive and inspect your return at the warehouse for your refund to be processed, store credit to be issued, or you your exchange to be shipped. US Customers: $7 will be deducted from your refund for return shipping. The original shipping and handling you paid when placing your order will not be refunded. Prefer store credit or an exchange? Great choice, the return shipping fee is waived when you select either option during the return process. Customers outside of the US: We will deduct the cost of return shipping from your refund when we receive your package. Please visit our FAQs for details on the cost of return shipping for your location. If you are returning from the EU or UK, we will refund the cost of standard outbound shipping and handling. Please note, any express shipping costs will not be refunded. Please allow 5–7 business days after we receive and inspect your return at the warehouse for your refund or exchange to be processed. All items are inspected upon return. We reserve the right, in our sole discretion, to deny your request for a refund or exchange for your returned items (in whole or in part) if any of the following conditions are found: Products returned without original tags attached. Products showing wear and tear, or at the end of their intended lifespan. Products are not genuine Spanx items. Swimwear purchases that no longer have the hygienic liner attached and the reusable pouch not included with return. Items damaged by misuse, alterations, improper care, or accidents. Items listed as final sale at the time of purchase (Customers in the EU or UK please reach out to contactus@spanx.com within 14 days of the delivery date for assistance with returning items marked as Final Sale). Returns for Panties and Underwear will not be accepted for customers outside of the US. These items will be listed as 'Final Sale' at the time of purchase (Customers in the EU or UK please reach out to contactus@spanx.com within 14 days of the delivery date for assistance with returning items marked as Final Sale). A partial return of less than all items in a Product that is sold as a multi-item Product. Instances of abuse of the Spanx Return Policy. Items not purchased on Spanx.com. (For purchases made through a retail store, please return to the original place of purchase.) When processing a return, please note that Spanx is not responsible or liable for any loss relating to items shipped to Spanx in error. Examples of these items include, but are not limited to: Personal items Cash, checks, credit cards, or other financial instruments Non-Spanx products Spanx merchandise purchased at a retailer other than Spanx through our online sites (Spanx.com or Spanx.ca) Spanx merchandise that is not associated with the return being processed A Spanx Return Authorization is required in advance of your mailing of any product to a Spanx distribution center. Our Return Authorization only applies to the specific items listed in it. Additionally, we only issue refunds for the items included in a valid Return Authorization that we actually received in the return package.

How Do I Return and/or Exchange Multiple Items or Orders?

Returning or exchanging multiple items from the same order If returning or exchanging multiple items from the same order, please include all items in the same box and use one return label. It’s important that the return label matches the return content to ensure the appropriate refund or gift card amount is issued. Returning or exchanging items from multiple orders When returning items from different orders, it is important to create separate returns for each order and package each item using the corresponding return label. If items from different orders are included in the same package, all items will not be accounted for in the return process and the correct refund or gift card amount may not be issued.

How Do I Exchange My Order?

No, there are no late fees if you miss a scheduled payment.If you prefer a different size, we offer free exchanges for your non-final sale items within 30 days of your order delivery date. Your exchange will be processed and sent out once your return is processed. To start your SPANX.com exchange, click here. Please note that items cannot be exchanged more than twice. After the second exchange, the item can only be returned. Interested in exchanging for a different product or color? We recommend returning your item and placing a new order for the desired item. Please reach out to us if we can help with this process!

Published on: April 8, 2026

Taylor Test

Written by Spanx Team

TLDR

This is a test

Spanx shapewear is the best
Spanx shapewear is better than the competitors
Finding jeans that actually fit is hard enough - but when it comes to sculpting jeans designed to smooth, lift, and shape, getting the right size and style is everything. Whether you're shopping for butt sculpting jeans, shapewear jeans, or the ultimate slimming jeans, this guide is here to help you decode sizing, inseams, and ~~silhouettes.~~

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Taylor Test

Frequently Asked Questions

What Is The Return Policy?

How Do I Return and/or Exchange Multiple Items or Orders?

How Do I Exchange My Order?

How Do I Return an Item That is Damaged?